Category Archives: Business Management

Right Sizing Vs. Down Sizing

by Ryan Scholz

My wife and I have been exploring the idea of downsizing to a smaller home. With our children grown and gone, we only use about a third of our house on a regular basis. A few weeks ago we had a realtor show us some options, and during the course of our search, he made the comment that we should right size our next home, not just down size. The point he was making was that we had to really define what we needed and work from there, rather than just get rid of some of the stuff we currently had.

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Building a High Performance Leadership Team

by Ryan Scholz

The ultimate success of any organization—whether it is a business, a non-profit organization, or even a social club—is determined by the effectiveness of the team that leads that organization. There are numerous books written on the subject of team work and team building. I’ve had the opportunities during my career prior to consulting to be a member of senior leadership teams, and now as an advisor to senior leadership teams.

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Taking an Extended Stay For Business Purposes

by Shell Harris

When an employee is asked to take an extended stay for business purposes it can be a difficult change. They will have to leave their family and friends for an environment that may be completely alien to them. One the bright side, most companies do pay to have them visit their families on the occasional weekend which can do a lot to ease the anxieties of separation. There are also more options than ever before when it comes to finding just the right lodging. No longer do employees have to settle for bland, unfurnished corporate lodging now that stylish apartments and homes are now being provided.

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Gaining More With Answering Services

by Robert Porter

It’s easy to overlook the benefits that businesses gain through hiring an answering service. Many professionals only know about answering services because they know they’ve spoken with one when contacting their doctor or their attorney. Answering services can be used in more business scenarios, ranging from general business support to large call center hosting. From retail businesses to property management companies, every business gains an advantage through using an answering service.

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Successful CRM: Getting The Right Software Is Vital

by Tim Robinson

Installing a good CRM software package is the cornerstone of any customer relationship management program. Without good CRM software, gathering and storing the multitude of details gained about a customer from each interaction would be very difficult.

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The Three Most Important Steps to Build a Profitable Customer List

by Tim Robinson

List building is an essential part of any online marketing campaign. It is considered one of the building blocks that you, as an internet marketer, should take extra care of. Having a solid list will guarantee a continuous stream of customers.

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6 Ways to Survive a Recession

by Tim Robinson

According to a news release by the Bureau of Labor, the nation's unemployment rate as of June 2009 remains at 9.5%. If you're like me and are in that number too then you're definitely feeling this “recession”. But it might not be as bad as it seems. Here are a few things you can do to survive.

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Six Sigma Cynics: Convincing the Disbelievers

by Franklin Lucer

In any organization, the first deployment of a Six Sigma project is bound to encounter some level of resistance. Sometimes, opposition to the methodology is based on territory; department heads may be unwilling to cede control of their resources. Other times, the resistance may be due to a simple lack of belief in the approach. That is, employees, managers, and department heads may be unconvinced that the initiative will yield measurable benefits. In many cases, the staff may have been exposed to a series of faddish process improvement assignments only to watch them be dismantled and discarded. As such, it's hard to begrudge them their skepticism.

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Can Six Sigma Be Applied to Governmental Agencies?

by Franklin Lucer

Traditionally, Six Sigma has been considered a process analysis and improvement methodology for businesses. The reason is simple: identifying and eliminating waste has a direct effect on an organization's bottom line. Given that companies report hard numbers in their fiscal year-end statements, any improvement in the bottom line yields clear results. As such, the methodology is seldom discussed in the context of improving processes within governmental agencies. That is unfortunate because the approach can be implemented to yield significant savings and efficiencies – albeit in different ways than when deployed within for-profit organizations.

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3 Potential Hazards of Implementing Value Stream Mapping

by Franklin Lucer

Value stream mapping (VSM) was introduced at Toyota as a method for investigating production and design flows. The approach focused upon the manner in which materials and information flowed throughout a process to eventually yield value to an end customer. Its goal was to help managers identify and eliminate waste. In doing so, they could reduce the costs of production and lead times while improving customer satisfaction.

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